Juicy Orange Handmade Bar Soap


Juicy Orange handmade soap bar

Squire shape 

Each package will contain 1 squire soap bar

R30.00

You may also order directly by emailing: [email protected]
SKU 6725
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Description

Juicy Orange handmade soap bar

Squire shape 

Each package will contain 1 squire soap bar

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Shipping Policy

1.  Soap Creations need a minimum of 2 working days to pack your order and make it ready for distribution to the client.  This exclude the time to make the soaps if we do not have stock available.

2.  As soon as parcels are pack and ready to leave our premises to the courier, we will send out a notification (email, sms or what's app) to you.

3.  Tracking nr and courier information will be given to you.

4.  The name of the courier and contact information will be given in order for you to contact the courier if need arise.

5.  We will also give you the tracking information or link where you can track your order.

6.  For your convenience we will track your parcel as well and give you updates.

7.  Parcels take approx 7-9 working days to be delivered, time frame can be shorter but delays can also happen.

8.  Please acknowledge receipt of your order to what's app 0820921178 or email [email protected]

9.  We will pack parcels according to courier specifications but damage when handed over will not be our responsibility.

10.  Parcels are insured and if you want it insured, the cost will be added to the courier cost and it is for your account.

11.  Ensure that you are always available at the delivery address given when we notified you that your parcel went out.

12.  Please ensure that we have your correct contact details in order for us to make contact with you.

13.  Ensure that we have the correct delivery address for your order.  We will not take responsibility for wrong deliveries and if the courier cannot get hold of you, you need to contact the courier and make arrangements.

Refund Policy

1.  We will only refund if wrong products was send by us but we will ensure that your order is correct at all times.

2.  We will only refund if products is defective from our side.  If the products was in good order and you've damage it, we will not refund.

3.  We will not refund if damage by courier, parcels are uninsured.

4.  We will only refund if unused, complete, undamaged and in original packaging.

5.  Return to us is for your account.  We will not pay for the return to us.  

6.  Please do not send returns back with COD as we will not accept this.

7.  Return address will be given upon discussion and accepting that we can return the item.  The return must first be discussed with us via what's app or email.

8.  Please ensure that when you return, the item is pack according to courier specifications.

9.  No incorrect orders by client will be refund.  Orders go on a online platform and if we pack your order according to this and you let us know, it's incorrect, we will give you the information as we received it from the online platform and not refund.

Cancellation / Return / Exchange Policy

1.  If parcel is returned due to non delivery or courier cannot get held of you, you will be responsible for a deduction of courier fees from the payment.

 2.  If parcel is returned to us, we will deduct R 130 from the amount paid as we made use of a courier service and a sachet was used for your order for which we paid.

3.  If parcels is returned, we will first inspect the contents for damage and completeness before we will handle the refund.  If the parcel is incomplete we will only refund you the contents that we've received.

4.  Courier will only attempt 2 and maximum 3 times to deliver and then return the parcel to us.  Be available on your cellphone when they contact you.

5.  Please note that our products have no warranty and thus we cannot offer you any warranty or guarantee.

6.  Orders cannot be cancelled once submitted.

7.  Cancellation fee will be deducted as we still need to pay commission to the online platform.